Delivery and shipping

We offer a click and collect service for items that are in stock in as little as 2 hours.  Please place your order selecting our click and collect service.  Once your order is ready, you will receive an email and text message to let you know your order is ready for collection. Please do not try to collect your order until you have received this message. When you arrive in-store, please present your confirmation email and/or text message to a member of the shop team. Simply show a copy of the email or text message on your phone - we don't need to see a printed copy!  Please note if orders are placed within the last 2 hours of the store opening hours it is likely your order will be processed for collection for the next day.  Any orders for click and collect received out of hours will also be processed the next day. 

 

We offer local delivery for postcodes local to the shop. 

 

Local delivery up to 2 miles: FREE delivery. Minimum order value £25.  

Local delivery 2 - 4 miles: £5 delivery fee.  Minimum order value £35.

We will aim to deliver your order within 48 hours of receiving your order.  Please detail your preferred delivery day and time in the notes section at the time of placing your order.  On receipt of your order we will be in touch to arrange a convenient delivery time.

 

 
We are currently unable to send any raw food or treats by nationwide delivery and these products are only available using our local delivery and click and collect services.

Our delivery days are generally Monday to Friday and exclude all UK Bank Holidays. Orders received on Bank Holidays will be dispatched on the next working day.